Looking for emergency accommodation? Call the Homeless Hotline on 1800 474 753
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Looking for emergency accommodation? Call the Homeless Hotline on 1800 474 753
September 25, 2026
A long-time chaplain, James currently volunteers across several settings – from homeless shelters to the nursing home where his wife lives following her dementia diagnosis, and even within his own building. Whether it’s driving residents from the nursing home to attend church services, sitting quietly with someone who needs comfort, or offering encouragement, James is always ready to listen.
“Most people don’t want advice,” Jame says. “They just want someone to talk to, someone they can trust.”
Trust is at the heart of everything he does. When people open up to James, they know their stories remain private. That sense of safety allows him to gently guide people towards support when needed, whether that’s counselling, family services, addiction support groups or specialist care.
James’ calm presence is shaped by a lifetime of service. Before retiring, he spent 40 years as a pilot, including time as a training captain and chaplain, supporting trainee pilots through demanding and high-pressure moments. Alongside this, he completed a Bachelor of Theology, a chaplaincy course, First Aid training and Mental Health First Aid – skills that he now uses every day as chaplain.
What motivates him most, is helping people during their most difficult moments.
“When people are hurting, that’s when support is needed most,” he explains. “I never see problems, I see challenges. Challenges are how we grow.”
Today, James continues to quietly make a difference by being exactly what people need in that moment: a steady presence, a listening ear, and reassurance that they don’t have to face things alone.