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Looking for a safe, affordable place to live?

Explore the different types of housing we offer and find out how to apply, whether you’re after social housing, affordable rentals, or specialist disability accommodation.

Visit the Find a Home section

Affordable housing is designed for people who don’t qualify for social housing but still face challenges in the private rental market. Find out if you’re eligible.

Affordability Checker

Managing your home made simple

Being a BHC resident means more than just having a place to live - it’s about enjoying a quality home in a welcoming community.

Learn more about your Home

At BHC, we’re committed to supporting our residents to thrive. Our Resident and Communities Team (RCT) are here to help you feel connected, supported, and empowered in your home and community.

Support for Residents

Explore how BHC creates homes and communities with meaningful impact.

Creating liveable communities means more than just building homes. It means making a lasting difference in peoples lives, our neighbourhoods, and the planet.

Learn about Our Impact

BHC's developments provide accessible, affordable and high quality homes for Queenslanders in housing need, including people experiencing homelessness, people living with a disability, older Australians and families.

Current Projects

Who we are

BHC is a leading provider of affordable and social housing in Queensland, with a strong track record of delivering innovative, community-focused housing solutions since 2002. Our core business is the development and asset management of our wholly owned portfolio of 1,700 properties.

Find out more

As a Tier 1 registered Community Housing Provider, we have developed award-winning homes for Queenslanders from all walks of life. Our experienced team brings together deep expertise in housing management, property development and customer service.

Our Team

Feedback and complaints

At BHC, we value your feedback – whether it’s a compliment, a suggestion, or complaint.

We recognise misunderstandings, dissatisfaction or unexpected issues can occur, and we see complaints as an opportunity to learn, improve and strengthen our services.

In line with our values, we take a positive and respectful approach to complaints handling. We also welcome compliments that acknowledge the great work of our staff and help promote excellence across our organisation.

Our Complaints and Feedback Policy outlines how we:

  • Manage complaints about our service delivery
  • Review decisions we’ve made
  • Respond to compliments and general feedback.

Residents of BHC Retirement Villages are also covered by our Retirement Villages Complaints and Feedback Policy, which aligns with the Australian Retirement Village Scheme Standards and the Retirement Living Code of Conduct.

Help to provide feedback or make a complaint

You can share feedback or lodge a complaint through one of these methods:

Online Form
Use our form below

Email
feedback@bhcl.com.au

Phone
call us on 07 3307 3000 and a staff member will guide you through your options.

Post
Attention: Feedback
GPO Box 544
Brisbane QLD 4001

We also accept anonymous complaints via the online form. While we may be limited in how we investigate or respond without contact details, we treat all complaints seriously.

Enquiry Form

Please complete the form below to share your feedback, compliment, or complaint.

"*" indicates required fields

Name*
What is your relationship with BHC?*
What is your enquiry in relation to?*

Your Tenancy

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