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October 20, 2025
Bringing a portable, solar powered coffee cart to BHC’s complexes, Substation33 provides an inclusive, place-based opportunity for residents to learn skills in hospitality, whilst connecting with their neighbours.
Resident Zara first came across BHC’s Coffee Connections while it was on site at her complex in Fortitude Valley. At first interested in grabbing a coffee from the cart, the experience turned to her making coffees for a number of other residents in the complex.
“I just thought it would be fun. Brad (from Substation33) showed me how to make coffees on the machine, from warming the milk to make it foamy, to trying to make a heart on top of the coffee,” said Zara.
Zara completed a Responsible Service of Alcohol (RSA) course and through her hands on experience with the solar-powered coffee cart, has also considered developing her skills further through a barista training course.
“I made 40 coffees and would love to boost my memory further and take a course.”
Since its launch, Substation33’s Brad Clair has operated the coffee cart and guided residents on how to use a professional coffee machine across many BHC complexes.
“Out of all the BHC properties I’ve been to, Zara has been the most keen to learn and make coffees for the other residents,” says Brad. “I’ve felt a part of the team and it’s great to see how BHC cares about the residents and organise things like this.”
In addition to providing residents with an opportunity to receive a free coffee and a lesson on the machine, Coffee Connections has also encouraged positive social engagement and connections with neighbours and BHC staff.
“Everyone was nice and lovely, it was great to get to know my neighbours a little better, whilst making their coffee orders,” said Zara.