BHC Head Office- Changes to our working arrangements in response to COVID-19 social distancing requirements

In the interest of ensuring the health and wellbeing of BHC staff, residents and suppliers, BHC’s Head Office is now closed and staff are working remotely.

Should you need to contact us during this time, please do so using the following methods:

Please be assured that continuity of service to our residents is our highest priority during this time. We are constantly monitoring all messages and emails and will respond to your enquiry as quickly as possible.

You can also follow us on Facebook at BHC Creating Liveable Communities to stay up to date with the latest information about COVID-19 and your housing services.

Thank you for your assistance and understanding with this important matter.


General Enquiries (Brisbane Head Office)
Opening Hours: Monday to Friday 8:30am – 5:00pm
Phone: (07) 3307 3000
Fax: (07) 3839 2000


Visit us
BHC Head Office is located at:
Astor Apartments
Level 2
35 Astor Terrace
Spring Hill QLD 4000


Postal Address
BHC Creating Liveable Communities
GPO Box 544
Brisbane QLD 4001


We are here to help
If English is your second language, you can Select Language in the top right-hand corner of this website for text translation.

If you need an interpreter, please call the Translating and Interpreting Service (TIS) on 131 450  and quote the BHC client number C963548. Standard call charges apply.

If you have a hearing or speech impairment, contact us through the National Relay Service on 133 677 or visit


Media & Community Enquiries
Phone: (07) 3307 3000


Complaints & Concerns
Phone: (07) 3307 3000


Non-Emergency Calls
Non-emergency calls to BHC Office on 3307 3000 are answered between 8:30am and 5:00pm Monday – Friday. Calls are charged at a local rate number.

Whilst we try our very best to answer your calls quickly we often experience a high volume of calls. Our team members will do our best to return your call as soon as possible. Calls are charged at a local rate number.


Emergency Calls
In an emergency call the BHC office number on 3307 3000. If the emergency occurs outside BHC office hours you will be provided with a phone number to contact our emergency response service. You can call this number to report an emergency 24/7.

Emergencies include:
• Danger to life
• Severe flooding
• Burst pipes
• Blocked drains
• No lights in the home

Calls are charged at a local rate number.


Enquiry Form
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