BHC Head Office- Changes to our working arrangements in response to COVID-19 social distancing requirements

In the interest of ensuring the health and wellbeing of BHC staff, residents and suppliers, BHC’s Head Office is now closed and staff are working remotely.

Should you need to contact us during this time, please do so using the following methods:

Please be assured that continuity of service to our residents is our highest priority during this time. We are constantly monitoring all messages and emails and will respond to your enquiry as quickly as possible.

You can also follow us on Facebook at BHC Creating Liveable Communities to stay up to date with the latest information about COVID-19 and your housing services.

Thank you for your assistance and understanding with this important matter.

General Enquiries (Brisbane Head Office)
Opening Hours: Monday to Friday 8:30am – 5:00pm
We’re Moving! Level 17, 333 Ann Street, Brisbane City, QLD, 4000 – Open to visitors from Wednesday 28th October
Phone: (07) 3307 3000
Fax: (07) 3839 2000

Postal Address
BHC Creating Liveable Communities
GPO Box 544
Brisbane QLD 4001

Complaints & Feedback
Phone: (07) 3307 3000

Complaints and feedback provide valuable information to allow us to continually improve and monitor our customer service and relationships. Complaints and Feedback can be made through the following options;

Online Form Available below through our Enquiry Form
Post Attention: Feedback

Brisbane QLD 4001

Telephone (07) 3307 3000 – member of staff to direct complainant through options for submitting in writing

View our Complaints and Feedback Policy here

Enquiry Form
If you would like to make an anonymous complaint, we welcome you to do so by not including your name and contact information and this will be investigated as with any other complaint, though we may be limited in our ability to investigate or advise the complainant of any outcome.

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