Complaints & Feedback

Complaints & Feedback
Phone: (07) 3307 3000

Complaints and feedback provide valuable information to allow us to continually improve and monitor our customer service and relationships. Complaints and Feedback can be made through the following options;

Online Form Available below through our Enquiry Form
Post Attention: Feedback

Brisbane QLD 4001

Telephone (07) 3307 3000 – member of staff to direct complainant through options for submitting in writing

View our Complaints and Feedback Policy here.

Enquiry Form
If you would like to make an anonymous complaint, we welcome you to do so by not including your name and contact information and this will be investigated as with any other complaint, though we may be limited in our ability to investigate or advise the complainant of any outcome.

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