Looking for emergency accommodation? Call the Homeless Hotline on 1800 474 753
October 20, 2025
Commencing her journey at BHC in 2006 as a receptionist, Carmela has seen the organisation grow from a team of 15 to a team of 90.
As one of two Allocations Team Officers, Carmela is responsible for the day-to-day coordination of referrals for accommodation within the BHC portfolio. Carmela has also represented BHC at many events over the years, from open houses for prospective tenants to Brisbane City Council’s annual Homeless Connect.
Carmela shows an incredible commitment to her role at BHC, stating “It is a good feeling knowing you’ve given people a chance to have a home to live in.”
As the first point of contact for many prospective tenants, BHC residents have appreciated the time and care Carmela has put into placing them into safe, affordable homes. This commitment is evident, with BHC resident Craig commenting, “During my lowest ebb in my life Carmela saw my strengths and went into bat for me, she helped secure a disability unit. I am now no longer homeless, have recommenced my degree and reconnected back with my family – I will always be in appreciation of Carmela and of course, the whole team at BHC.”
It’s the little things that help form company culture and every BHC employee would wholeheartedly agree that Carmela’s weekly homemade dip is a staple of the office- never lasting beyond the morning.