Posts Categorized: News

Our Coronavirus (COVID-19) Preparedness

We are closely monitoring developments around the coronavirus and will continue to provide support and advice to our residents as the situation unfolds.

26/3/2020 – BHC Head Office Update – Changes to our working arrangements in response to COVID-19 social distancing requirements

In the interest of ensuring the health and wellbeing of BHC staff, residents and suppliers, BHC’s Head Office is now closed and staff are working remotely.

Should you need to contact us during this time, please do so using the following methods:

Please be assured that continuity of service to our residents is our highest priority during this time. We are constantly monitoring all messages and emails and will respond to your enquiry as quickly as possible.

You can also follow us on Facebook at BHC Creating Liveable Communities to stay up to date with the latest information about COVID-19 and your housing services.

Thank you for your assistance and understanding with this important matter.


Protective measures

To ensure you stay well, take care of your health and ensure the protection of others, please follow these protective measures.
  1. Wash your hands frequently: Regularly and thoroughly clean your hands with soap and water or with an alcohol-based hand rub.
  2. Maintain social distancing: Maintain at least 1 metre distance between yourself and anyone who is coughing and sneezing.
  3. Avoid touching eyes, nose and mouth: Hands touch many surfaces and can pick up viruses that can be transferred to your eyes, nose or mouth.
  4. Practice respiratory hygiene: Cover your mouth and nose with your bent elbow or tissue when you cough or sneeze.
  5. If you have a fever, cough or difficulty breathing, seek medical care: Stay home if you feel unwell. If you have a fever, cough or difficulty breathing, seek medical attention.

If you do become unwell

If you do become unwell or been in contact with someone who has confirmed to have coronavirus, contact the following for health advice:
  • 1800 020 080 – Coronavirus Health Information Line, providing information on coronavirus,  24 hours a day, seven days a week
  • 13 HEALTH (13 43 25 84) – Health Advice, 24 hours a day, seven days a week.

IMPORTANT: We do ask if you become unwell or are on isolation and you have a scheduled routine inspection or maintenance visit, that you please contact us on (07) 3307 3000 or email to advise us so that we can ensure the wellbeing of our staff and our contractors. Similarly, if you become unwell in the days after a visit, please contact us.


If you need help accessing food or medication while in self-quarantine, you can call the Community Recovery Hotline on 1800 173 349 or access supports through the Australian Red Cross on 1800 733 276.

Getting more facts

For your information, these organisations are providing current and reputable health information:

Protecting your building

We are implementing the following precautionary safety measures across the BHC portfolio to benefit our residents, including:
  • Installing hand hygiene stations in the foyer of each building (subject to availability)
  • Increased cleaning services in our buildings, with an increased focus on surfaces in high traffic areas, such as door handles and lift buttons.

Communicating with you

We will continue to closely monitor and follow the advice from the Australian Government and will endeavour to keep you updated on any advice that impacts you.
We will be providing regular updates on Facebook, so please follow our page BHC Creating Liveable Communities.

Updating your contact details

Please ensure that we have your up to date contact details, including email address, phone number and emergency contact so that we can keep in contact with you. These can be emailed through to

A new approach to tackling the cycle of homelessness

Housing and support services are about to be significantly enhanced, with a new approach to tackling the cycle of homelessness to be implemented for some of Brisbane’s most vulnerable community housing residents.

Brisbane City Council’s Pathways out of Homelessness Grant Program will provide close to $3 million over three years to enable new, innovative and sustainable solutions to address the growing community issue of homelessness in Brisbane.

A consortium comprised of respected support organisation, Communify Queensland, and community housing providers Bric Housing and BHC Creating Liveable Communities, was successful with their grant application for Sustaining at Risk Tenancies, a new program designed to deliver a coordinated approach to establishing and delivering support services to some of the providers’ most vulnerable tenants.


Standard and Poors (S&P) reaffirms BHC’s AA- credit rating

S&P Global Ratings logo

International ratings agency, Standard and Poors (S&P), has reaffirmed BHC’s AA- rating for the 3rd consecutive time since the initial rating in 2016. The high rating is a reflection of BHC’s financial position, experienced management, strong relationship with the Government and a robust demand for its quality affordable housing assets.

As Australia’s only community housing provider with a credit rating, the AA- rating from S&P provides BHC with options to diversify funding sources in order to continue to grow the supply of affordable housing.

More social and affordable homes on the way in Woolloongabba

We broke ground last week at our newest affordable housing development at Cornwall Street, Woolloongabba. BHC’s Rebecca Oelkers and Eloise Atkinson, were joined by the Hon. Jackie Trad MP, Deputy Premier and Treasurer, the Hon. Mick de Brenni, Minister for Housing and Public Works and Annemaree Callander from Brisbane Youth Service to mark the occasion.

This development is the first to be constructed under the Queensland Government’s Partnering for Growth initiative. Designed by acclaimed Brisbane architect, Karen Ognibene, this building will provide 32 modern, high-quality affordable homes, including 5 homes specifically for young people and young families.

The Cornwall Street development will make an important contribution to growing the supply of affordable housing in Brisbane’s inner suburbs and help support neighbourhood renewal in this precinct. We are very excited to see construction commence on this vital project.

Check out our video of the event here:

BHC announces the appointment of two new senior team members

BHC is pleased to announce the appointment of two new senior team members: Jamie Muchall as Chief Operations Officer and Greta Egerton as Projects Director.

With over 15 years’ experience in the affordable housing and property development sectors, Jamie is interested in collaborative housing policy solutions, creation of new programs and research for non-profit and residential property applications. Greta is an experienced development professional with 20 years’ experience in business development, town planning, urban design and property development and will be an asset to BHC’s development team.

Please join us in welcoming Jamie and Greta to the team. To read more information about our new senior team members, visit here.


Congratulations to Joe Hurley, BHC’s Manager Development and Partnerships, for winning the ‘Outstanding Achievement’ award at at the PowerHousing Australia National Awards! Joe was recognised for his significant contribution to BHC’s growth, notably BHC’s $28m funding deal under the Queensland Government ‘Partnering for Growth’ initiative, which will provide 682 affordable homes over the next 5 years.

We were also honoured to be highly commended for Jingeri, Enoggera. This development proudly provides homes for those living with a disability; developed in partnership with the Queensland Government’s under the Elderly Parent Carer Innovative Initiative (EPCII).

Finally we couldn’t be more proud of the work our Rising Star nominee and Housing Manager, Chantel, has contributed across the organisation. We can’t wait to see what you’ll achieve within BHC and the sector in the future!

Jingeri wins the UDIA Qld Awards for Excellence Affordable Housing Category

We are thrilled to announce that BHC’s Jingeri has been awarded the prestigious UDIA Qld Mitchell Brandtman Awards for Excellence in the Affordable Housing category today.

Jingeri is a development that seeks to address a gap in the housing market for people living with a disability. With its carefully detailed design, aesthetically contrasting use of materials and quality finishings, Jingeri challenges the idea of what accessible housing can look like.

This award is a testament to the collaboration between BHC and KO & Co Architecture and we thank all our partners who helped us deliver this striking development.

Congratulations to the other entrants for their incredible submissions and for all the work you do in improving the lives of Queensland’s most vulnerable through the delivery of quality affordable housing.

Meet two of the residents who call this building their home

Meet the real estate agency which directs 100% of profits back into the community

Last week, we were thrilled to officially celebrate the first birthday of our not-for-profit real estate agency, Elevate Residential at the Brisbane Powerhouse.

Elevate Residential is a real estate agency with a genuine community purpose, a game changer in the real estate market. Elevate operates like any other agency with one difference – 100 per cent of profits will be directed back into its charitable partner Brisbane Housing Company (BHC) helping those with housing needs.

BHC CEO Rebecca Oelkers said Elevate would play a key role in helping BHC realise its vision of increasing affordable housing supply in Brisbane and creating better outcomes for tenants.

“Housing supply continues to be an issue across Australia and it is completely unacceptable that we have so many people with complex housing needs homeless or living in unsatisfactory accommodation,” she said.

“BHC wants to continue to do more to address these housing needs but to do this we need to be entrepreneurial in our approach to funding and service delivery.”

Ms Oelkers said Elevate Residential was a licensed, professional real estate agency that was already achieving strong results for landlords and sellers.

“All funds generated by Elevate will help create an investment pipeline for us to be able to deliver a range of services and programs to assist our tenants achieve their potential across all aspects of their lives,” she said.

“These programs respond directly to the needs of our residents, ranging from bursaries for our school children, to services for women and children who have experienced domestic violence and participation opportunities for tenants with disabilities.

“This is the part we are very passionate about, not just providing our tenants with a home but truly helping them make a difference to their lives.”

Read full media statement here

BHC Announces New CEO – Rebecca Oelkers

BHC is pleased to announce the appointment of Rebecca Oelkers as Chief Executive Officer.

Rebecca has worked with BHC for more than ten years in critical leadership roles, driving significant strategic growth and operational initiatives. Her contributions during that time have been integral to BHC’s position as a leading community housing provider.

Rebecca is committed to enhancing BHC’s role as a leader and innovator in the affordable housing sector, building BHC’s profile and expanding our capacity to do more for the many people who need affordable homes.

Please join us us in congratulating Rebecca on her appointment as CEO.

Read full media statement here

$10.5m housing project for downsizing seniors now a reality

The doors have now opened on our innovative $10.5 million affordable housing project in Springwood that has been designed specifically for seniors downsizing from public housing properties in the Logan area.

Minister for Housing and Public Works and Member for Springwood Mick de Brenni officially opened Benson Place on Saturday, a 35-unit complex located on Thornhill Street. Benson Place is named after Colleen Benson in recognition of her contribution to the Springwood community and the Logan East Community Centre over the past 27 years.