At times we all face circumstances that are too difficult to manage by ourselves. Thankfully, there are people and services available who can offer assistance.

BHC has expertise in housing and property management. We partner with organisations whose expertise is support. These partnerships enable us to assist tenants to maintain your tenancy and achieve your goals.

On this page you will find links and contact details of many community and support organisations. Many of these organisations provide low-cost or free information, resources or support.

Whether you are seeking to become more involved in your local community, require information on your rights as a tenant, seeking social events or assistance with your well-being, hopefully, you will provide useful contacts on this page.

If you represent a community organisation which could be included on this page, please contact our Tenant Engagement Team.

Our support partners are:



If you are in crisis and need support please contact Lifeline 24-hours a day.

Contact Lifeline:
Phone: 13 11 14

Contact Lifeline Text (6:00pm – Midnight)

If you are struggling to cope or thinking about suicide, support is available. You don’t need to face your troubles alone. Lifeline Crisis Supporters are available to listen via text (SMS) message.

To access the service, text 0477 13 11 14 (available between 6.00pm – midnight (AEST), 7 days a week)




DV Connect

Refuges and support for domestic and family violence (Queensland)

Contact DV Connect:
Women’s line 1800 811 811
Men’s line 1800 600 636



Hart 4000 Homelessness Assessment and Referral Team

Contact HART 4000:
Phone: 07 3004 0100
Maida Lilley Community Centre
Level 1, 5 Green Square Close (corner Alfred & Constance Streets)
PO Box 584 Fortitude Valley 4006
Fax: 07 3004 0110
Opening hours: Monday–Friday 9am–5pm
Closed public holidays





Contact Centacare:
Phone: 1300 CENTACARE (1300 236 822)
Level 1, 229 Elizabeth Street
Brisbane QLD 4000
Postal Address:
GPO Box 282
Brisbane QLD 4001



Mission Australia

Contact Mission Australia:
Phone: 07 3394 8100

Mission Australia Queensland (QLD) State Office
11 Cleveland Street
Stones Corner QLD 4120



Red Cross

Contact Red Cross:
Freecall: 1300 554 419
Phone: 07 3367 7222
Address: Humanity Place, 49 Park Rd, Milton QLD 4064
Mail: PO Box 1822, Milton QLD 4064
Fax: 07 3367 7444




Contact Ozcare:
Phone: 1800 Ozcare (1800 692 273)
Palm Lodge, New Farm (07) 3648 3244




Contact Footprints:
Phone: (07) 3252 3488
Address: 105 Commercial Rd, Newstead Qld 4006
Postal Address: PO Box 735 New Farm 4005
Fax: (07) 3252 3688




Contact Communify:
Phone: 3510 2700.
Address: 180 Jubilee Terrace Bardon QLD 4065.
Opening Hours: Monday to Friday 9am-5pm





Safe Space

Communify’s Safe Space is an inclusive, welcoming and supporting environment for people of all ages experiencing emotional distress.

Support is provided by a team of peer workers, who ensure that guests leave with reduced levels of distress and a sense of hope and positivity.

Learn more about what to expect at the Safe Space visit the website or download flyer.

3rd Space

3rd Space Brisbane is a drop-in centre where homeless people find practical support, friendship and dignity. Located in Fortitude Valley, 3rd Space (formerly 139 Club) helps hundreds of people every year – assisting some with simple things such as a shower or a meal and a cup of tea, others with a program of support for more complex needs. We help to find accommodation and work; manage addictions and emotional challenges; and get the right health and dental services.

Contact 3rd Space:
Phone: 07 3254 1144
Address: 505 Brunswick Street, Fortitude Valley Qld 4006
Fax: 07 3254 1255




Contact Vinnies Helpline:
Phone: 3010 1096
Opening Hours: Mon to Fri 8.30am – 4.30pm



Brisbane Youth Service

Contact Brisbane Youth Service (BYS):
Phone: (07) 3620 2400
Address: 42 McLachlan Street, Fortitude Valley QLD 4006
Mailing Address: PO Box 1389, Fortitude Valley QLD 4006
Fax: (07) 3252 2166






Contact QuIHN Brisbane:
Freecall: 1800 172 076
Address:1 Hamilton Place Bowen Hills Qld 4006.
Opening hours: Monday-Friday 8:30am and 4:30pm (excluding Public Holidays).




The Queensland Statewide Tenant Advice and Referral Service (QSTARS) is a free statewide advice and referral service for Queensland tenants.

QSTARS aims to provide all Queensland renters with high quality, free, independent tenant advisory services that assist tenants to manage and sustain their tenancy.

Contact QSTARS:
Phone: 1300 744 263
Opening hours: 9:00am to 5:00pm weekdays and until 7:00pm on Tuesdays and Wednesdays


RFQ (Richmond Fellowship Queensland) is a not for profit organisation and leading provider of psychosocial mental health recovery support, servicing the Queensland community for over 40 years.

Do you need support to maintain your social housing tenancy? Resolve is a short term support service that can assist you to maintain your social housing tenancy. Resolve can support you if you’re aged 18-65, have tenancy in Brisbane, and are living with mental health challenges.

Check out the Resolve flyer for more information or download the referral form here

Contact RFQ:
Phone: 07 3363 2555