Property Management

We provide full property management to our clients which include:

  • Focused marketing and advertising
  • Screening tenants and reference checks
  • Lease preparation and renewals
  • Routine property inspections
  • Rent management and bond administration
  • Rent reviews
  • Tenancy issues and actions
  • Access to our in house asset management team for advice on repairs and maintenance
  • Proactive communication on all matters relating to your property

Compliance Management

Our team will manage, inform, and help you through the compliance requirements throughout the NRAS period:

  • Tenant Demographic Assessment (TDA) at the commencement of the tenancy and on the anniversary of tenancy start date
  • Eligibility assessment with prospective tenants
  • Income and household assessments when renewing your tenancy
  • Compliance with State and Federal Regulations
  • Updates to property market rental valuations in line with legislation
  • Compliance reporting to the State and Federal Government

Service Guarantee – Our Commitment to You

As part of our focus on providing the highest level of service, we have created a new service guarantee – we want to exceed your expectations!

We welcome feedback on these service standards and are committed to continuous improvement across all our services areas.

Please click on the link below to view our Service Guarantee for NRAS Owners.